Studio Policies

Grip socks are required for all classes; they can be purchased in studio or you can bring your own.

Instructors and classes are subject to change without notice.

To maintain a focused and respectful environment, phones must be silenced and kept out of sight during class. If needed, instructors may ask you to put your phone away or step outside to handle urgent matters.

To help keep our studio clean and welcoming for everyone, please wipe down your equipment after class. Cleaning supplies are provided. Thank you for being considerate of fellow participants and staff.

First class- Please arrive about 10 minutes early. This allows time for us to greet you, introduce you to the studio, and ensure you’re set up for a comfortable and safe experience.

For all subsequent classes- arriving around 5 minutes before start time is perfect. It allows you to check-in quickly and get settled without feeling rushed.

*If your arrival overlaps with the previous class, please wait outside. If you must enter, enter quietly & respectfully, keep noise to a minimum to allow that class to finish.

To avoid disruption and for safety reasons, participants arriving more than 5 minutes late will not be admitted.

To help keep our studio fresh and comfortable for everyone, we ask members and participants to practice good personal hygiene and minimize strong scents.

Class bookings can be cancelled up to 12 hours before the class start time with no penalties. Cancellations within 12 hours are considered late.

Private sessions require 24 hours’ notice.

Unlimited auto-renewal members will be charged $10 for late cancellations and $15 for no-shows.
*Prices subject to change.

8-Class and 4-Class auto-renew members are subject to loss of one class credit for late cancellations or no-shows.

Class Packages, District Welcome Pack, & Drop-Ins are subject to loss of one class credit for late cancellations or no-shows.

If a class fills up, you’re welcome to join the waitlist!

If a spot opens up 14 hours before class, you'll be automatically be dropped in and notified right away.

After the 14‑hour cutoff, if a spot becomes available, it’s first come, first served, so feel free to check for open slots.

*If you have been added to the class and can no longer make it, you are responsible for cancelling your spot. This ensures others can book the class and you don’t risk additional charges for not showing up!

We’d hate to see you go, but if you wish to cancel your membership, we require 30 days’ written notice submitted via email to hello@thepilatesdistrictTX.com.

Memberships will remain active and billed through the final 30-day notice period.

*Founding members may submit a 30-day written notice at the end of their initial 3-month commitment.

If you wish to cancel before the 30-day notice period ends, an accelerated cancellation option is available for a $49 fee, which allows your membership to end immediately.

Please note that cancellations cannot be accepted by phone, voicemail, or text message.

Expiration dates for class packages, District Welcome Packs, single classes, and private sessions cannot be extended.

All classes and private sessions must be pre-paid before attendance.

All sales are final.

The Pilates District is a cash-free establishment.

Members on auto-renew packages may freeze their membership for a minimum of 30 days and up to 60 days per calendar year. During the freeze period, a $25/month fee will apply in place of regular membership dues.

*To request a freeze, please email the studio (hello@thepilatesdistrictTX.com) at least 5 days before your billing date.

We’re unable to apply freezes in the middle of a billing cycle.

Minimum age to participate in group classes is 14. If you are 14-18 years old, you must be accompanied by an adult.